4. OFFICE MANAGEMENT & SECRETARIAL PRACTICE

Paper-I : OFFICE PRACTICE

Part- (A) Theory
Max. Marks : 75 Duration : 2.30 Hrs.

Unit-1 Office Stationery :
Types of papers and envelopes, control of consumption of papers, ink, typewriting ribbons, carbon papers, pins, clips, erasers etc. issue thereof, stock and stock record.
Unit-2 : Duplication Methods :
Photocopying.
Unit-3 : Meeting :
Notice, Agenda, Physical facilities, quorum, providing Secretarial assistance.
Unit-4 : Using information :
Working knowledge of making use of informatiion from different sources :
Telphone Direcotry, Post Office Guide, Railway Time Table, Teleprinter, Telex, Fascimile Telegraphy.
Unit-5 : Making travel Arrangement :
Preparating tour programme, railway and air reservation, Booking hotel accommodation, filling of form for tour advace, Preparing T.A. Bills.

Part-(B) PRACTICE - Max. Mark : 25
Practical

  1. Practice on Operating Following machines :
  2. i Duplicator 6 hrs.
    ii Photocopier 6 hrs.
    Word Processor 20 hrs.
    Scanner 6 hrs.
  3. Working in the Office :

  4. - Maintenance of Register.
    - Preparation of Notice, Agenda, Resolutions.
  5. Telephone handling.

Paper-II : Computer Application Theory and Practice
Part-(A) Theory

Max. Marks : 75 Duration : 2.30 Hrs.

Note : Candidates are requested to attempt five questions out of nine questions.

Computer concepts : Computer system structure, Input-Process Output(1-P-0), Principle input output processing and storage devices classification of computers. Working of the computers. Software (s/w) concepts.
Disk Operating System (DOS) : History, Philosphy and purpose, File system, simple commands, more involved commands, advanced options, hardware (h/w) and software (s/w) support.
MS Window Operating System : Hisotry, Philosphy and purpose. File System-changed conventions, simple options, more involved options, advanced options, h/w and s/w support.
Office Automation : Modern office setup, changed management hierachy, expectations and demands from an automated office tools used, using MS word as the word processor, Using Tally/Ex as the Accounting S/W.
Advance Office Automation : Advance option in MS Word, Advance accounting options in Tally/Ex. Tracking inventory Tables and Charts. Using MS Power Points for per print simple business presentations, using the printer.
Electronic communications : History (Telephone and telegraph etc.) the Fascimile, computer networks, E-mail-sending and receiving and Internet Business, Browing the Internet.
Precautions, Emerging Trends and New Technologies : Computer virus, dealing with computer virus, paperless office on line Transaction processing (LOI) E-Commerce.

Part-(B) Practical
Max. marks : 25

Note : Students are required to attain sufficient practical knowledge of the above course contents.
This practical will be supervised by the external examiner appointed by the University.